Terms of Service

1. Agreement to Terms

By accessing or using Nesterra's website at nesterra.io (the "Landing Page") and/or our web application at app.nesterra.io (the "Web App"), collectively referred to as the "Services", you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

2. Description of Services

Nesterra provides smart home planning and compatibility checking services, including:

• Compatibility Database: Access to our database of smart home devices and their compatibility information.
• Planning Tools: Tools to plan and visualize your smart home setup.
• Compatibility Checking: Verification of device compatibility across different ecosystems (Matter, HomeKit, Google Home, Alexa, etc.).
• Recommendations: Personalized device and setup recommendations.

3. User Accounts

3.1 Account Creation

To access certain features of the Web App, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.3 Account Termination

You may delete your account at any time. We reserve the right to suspend or terminate accounts that violate these Terms or for any other reason at our discretion.

4. Acceptable Use

You agree not to:

• Use the Services for any unlawful purpose
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the Services or servers
• Scrape, crawl, or use automated means to access the Services without permission
• Reverse engineer, decompile, or disassemble any part of the Services
• Use the Services to transmit malware or harmful code
• Impersonate any person or entity
• Violate any applicable laws or regulations

5. Intellectual Property

5.1 Our Content

The Services, including all content, features, and functionality (including but not limited to text, graphics, logos, icons, images, and software), are owned by Nesterra and are protected by copyright, trademark, and other intellectual property laws.

5.2 Your Content

You retain ownership of any content you submit to the Services (such as smart home configurations). By submitting content, you grant us a limited license to use, store, and process that content to provide the Services to you.

5.3 Feedback

If you provide feedback or suggestions about our Services, you grant us the right to use that feedback without any obligation to you.

6. Third-Party Services and Content

Our Services may contain links to third-party websites or services, and may display information about third-party products (smart home devices). We do not control and are not responsible for third-party content or services.

Device Information: While we strive to provide accurate compatibility information, we cannot guarantee the accuracy of all device specifications or compatibility data. Always verify with the device manufacturer before making purchase decisions.

7. Pricing and Payments

7.1 Free and Paid Services

Some features of our Services are free, while others require a paid subscription. Pricing details are displayed on our website and within the Web App.

7.2 Billing

Paid subscriptions are billed in advance on a monthly or annual basis. You authorize us to charge your payment method for all fees incurred.

7.3 Refunds

Refunds may be provided at our discretion. Please contact support@nesterra.io for refund requests.

8. Disclaimers

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NESTERRA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.

10. Indemnification

You agree to indemnify and hold harmless Nesterra and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising out of your use of the Services or violation of these Terms.

11. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Services after changes constitutes acceptance of the new Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Germany, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Germany.

13. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

14. Contact Us

If you have questions about these Terms, please contact us: