Privacy Policy

1. Introduction

Nesterra ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at nesterra.io (the "Landing Page") and use our web application at app.nesterra.io (the "Web App").

2. Information We Collect

2.1 Information You Provide

• Waitlist Registration: When you sign up for our waitlist, we collect your name and email address.
• Account Information: When you create an account on app.nesterra.io, we collect your name, email address, and password.
• Smart Home Data: Information about your smart home devices, room configurations, and preferences that you input into our planning tools.
• Communications: Any information you provide when contacting our support team.

2.2 Automatically Collected Information

• Usage Data: We collect information about how you interact with our services, including pages visited, features used, and time spent.
• Device Information: Browser type, operating system, device type, and screen resolution.
• Log Data: IP address, access times, and referring URLs.
• Cookies: We use essential and analytics cookies to improve your experience.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our services
• To process your waitlist registration and notify you about our launch
• To create and manage your account on app.nesterra.io
• To provide smart home compatibility checking and planning features
• To send you important updates about our services
• To respond to your inquiries and provide customer support
• To analyze usage patterns and improve user experience
• To detect and prevent fraud or abuse

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers within the European Union.

Local-First Approach: Where possible, we process data locally on your device. Your smart home configurations can be stored locally, giving you full control over your data.

5. Data Sharing

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our services (e.g., hosting, analytics).
• Legal Requirements: When required by law or to protect our rights.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

Third-Party Services We Use

• Vercel: Hosting and deployment (Privacy Policy: vercel.com/legal/privacy-policy)
• Vercel Analytics: Anonymous usage analytics

6. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right of Access: Request a copy of your personal data.
• Right to Rectification: Request correction of inaccurate data.
• Right to Erasure: Request deletion of your personal data.
• Right to Restriction: Request limitation of data processing.
• Right to Data Portability: Receive your data in a structured format.
• Right to Object: Object to processing based on legitimate interests.
• Right to Withdraw Consent: Withdraw consent at any time.

To exercise these rights, please contact us at privacy@nesterra.io.

7. Cookies

We use the following types of cookies:

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Preference Cookies: Remember your settings and preferences.

You can manage cookie preferences through your browser settings.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Waitlist data will be retained until you unsubscribe or our service launches. Account data will be retained until you delete your account.

9. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: